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July 20, 2009

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Hello I am getting following error

[ Mon Sep 14 09:38:06 EDT 2009 ] ERROR [PlatformCommunicator$ConnectThread : r
un : ?] : 10.1.130.20 can not get result from Select Name from Win32_OperatingS
ystem
[ Mon Sep 14 09:38:06 EDT 2009 ] ERROR [PlatformCommunicator$ConnectThread : r
un : ?] : Exception thrown!
com4j.ComException: 800706ba The RPC server is unavailable. : The RPC server is
unavailable. : .\invoke.cpp:460
at com4j.Wrapper.invoke(Wrapper.java:122)
at $Proxy5.connectServer(Unknown Source)
at com.netapp.perf.vsizer.collector.RetrieveWMIbySelectWQL.retrieveWMIIn
foRowData(Unknown Source)
at com.netapp.perf.vsizer.collector.PlatformCommunicator$ConnectThread.r
un(Unknown Source)
Caused by: com4j.ComException: 800706ba The RPC server is unavailable. : The RPC
server is unavailable. : .\invoke.cpp:460
at com4j.Native.invoke(Native Method)
at com4j.StandardComMethod.invoke(StandardComMethod.java:95)
at com4j.Wrapper$InvocationThunk.call(Wrapper.java:258)
at com4j.Task.invoke(Task.java:44)
at com4j.ComThread.run0(ComThread.java:149)
at com4j.ComThread.run(ComThread.java:125)
[ Mon Sep 14 09:38:06 EDT 2009 ] ERROR [PlatformCommunicator$ConnectThread : r
un : ?] : 10.1.130.15 can not get result from Select Name from Win32_OperatingS
ystem
[ Mon Sep 14 09:38:06 EDT 2009 ] ERROR [PlatformCommunicator$ConnectThread : r
un : ?] : Exception thrown!
com4j.ComException: 800706ba The RPC server is unavailable. : The RPC server is
unavailable. : .\invoke.cpp:460
at com4j.Wrapper.invoke(Wrapper.java:122)
at $Proxy5.connectServer(Unknown Source)
at com.netapp.perf.vsizer.collector.RetrieveWMIbySelectWQL.retrieveWMIIn
foRowData(Unknown Source)
at com.netapp.perf.vsizer.collector.PlatformCommunicator$ConnectThread.r
un(Unknown Source)
Caused by: com4j.ComException: 800706ba The RPC server is unavailable. : The RPC
server is unavailable. : .\invoke.cpp:460
at com4j.Native.invoke(Native Method)
at com4j.StandardComMethod.invoke(StandardComMethod.java:95)
at com4j.Wrapper$InvocationThunk.call(Wrapper.java:258)
at com4j.Task.invoke(Task.java:44)
at com4j.ComThread.run0(ComThread.java:149)
at com4j.ComThread.run(ComThread.java:125)


I have added host and supplied root password

Hi,

It looks like either Windows Management Instrumentation (WMI) on the host may not be enabled or remote access to it is not enabled.

On the target server, go to Administrative Tools -> Computer Management.
2. Expand 'Services and Applications'
3. Right click for Properties on 'WMI Control'

Select the Security tab
5. Press the Security button

Add the monitoring user, and then be sure to check Remote Enable for the user/group that will be requesting WMI data.

At this point go back and see if this fixes the problem. It might take a couple of minutes.

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